I’m sure you couldn’t care less what phone I’m using or why, but I want to explain something to you.
I am now using a Nokia C5 for day to day phone needs. I haven’t completely moved away from the iPhone but for making and receiving calls and sending text messages there’s just no beating the convenience of a classic mobile phone. When I want to dial a number I simply key it in on the numeric key pad. When I get a text I can respond to it with one hand if I want to. When I’m looking for a contact I dial in the first few letters and it searches for it. Finding Frank for example takes me less than two seconds. Finding frank on the iPhone takes a lot longer.
That’s not to say that I have anything against the iPhone or I have gone away from Apple products. I just got sick of fluffing around with a phone when all I wanted to do is answer or hang up a call. In fact, I’m going to get my frustrations out here by listing some of the things that are driving me crazy about the iPhone. Read on though. I’m going to also tell you why I carry an iPhone around with me as well.
- When I hang up a call I should be able to press the power button but this only intermittently works. It is fixed in some updates but breaks again with the next.
- Taking the iPhone away from my ear causes it to go to loud speaker. I know this is by design but it’s irritating.
- A bug that has been on the iPhone since IOS4 has caused Voiceover users to encounter an issue where while on a call the phone intermittently switches back and forth to the loud speaker.
- Texting on the iPhone on-screen keyboard is horribly slow, cumbersome, unproductive and difficult. Even Flexy isn’t great if you’re in a noisy area and you can’t hear the phone. Also, it’s badly designed when you’re holding it up to your ear to hear the text to speech synthesizer.
- Bugs are frequently not caught or not fixed. For example, in IOS 6, Voiceover should speak new notifications when the screen is locked if the option is enabled but this no longer works. This senseless disregard of simple bugs has turned me off Apple to a large extent. In fact, because of this I recently sold my Mac book air.
- The battery life is absolutely terrible. I charged my Nokia C5 on Sunday evening and I won’t need to charge it until tomorrow night. Imagine that. Three days of phone usage on one charge!
- The iPhone is too big and it’s getting bigger! I don’t like the extra bulk of the iPhone 5. I also don’t like having to put a case on my phone. If it is vital to have a case on a phone to stop it from becoming easily damaged then the phone is badly designed.
The iPhone is still brilliant. As I said before, I don’t want this post to seem like I’m gone against this product. I still carry one around with me and I use it when in range of wireless networks. I know you might think this is crazy and I would ordinarily agree with you but access to the Internet and apps simply can’t be rivalled by any other phone. The iPhone has more apps than any other platform and with thanks to the voiceover screen reader as blind people we have the benefit and luxury of having access to the vast majority of these. It’s a fact that I simply wouldn’t want to do without the connectivity provided to me by the iPhone however again, as a simple phone and text utility the iPhone has a long way to go before it is efficient in comparison to classic mobile phones. In fact a few people have commented that call quality is clearer when I speak to them from the Nokia C5 and I also find that I can continue a conversation for longer when traveling home by train than I can when using the iPhone.
I have examined other platforms however although I think they have a lot of merit for most mobile phone users, they unfortunately can’t compete with the accessibility of the iPhone. Specifically Android, Blackberry and Windows phone. The Android platform has a screen reader and it is making slow and steady progress. I would like to see this reach the point where it can meet the expectations of usability and efficiency set by the iPhone. The Blackberry platform has also improved recently but the stability of the screen reader on this platform doesn’t seem to have lived up to the hype. Finally Windows phone. Ah, good old Microsoft. No accessibility for blind users at all. There’s absolutely no screen reader on this platform. I can only hope that they’ll fix this soon because I actually like what I’ve read about this platform so far and I have really enjoyed using previous versions of Windows mobile. I know that since 7.5 the platform has changed substantially but I loved the interconnectivity between the mobile and desktop platforms.
I want to say something to you about Windows Mobile for a second. In the nineties Microsoft launched a mobile platform. The user interface was based on the PC desktop. This idea was a complete disaster. Microsoft had to completely change their approach to Windows mobile to win any kind of market share. It was acknowledged that the expectations and requirements of users were vastly different for both platforms. This bought about the lovely idea of the today screen that we have enjoyed on Windows mobile for about ten years. In Windows 8 and Windows mobile 8 this today screen has become much more powerful with its evolution into the start screen. In 2012 Windows 8 for the desktop and laptop has taken on a look and feel similar to Windows mobile. About twelve years on from the catastrophe that was Windows CE for mobile devices with its user interface based on the desktop version of Windows we now have Windows 8 for the desktop based on the user interface on mobile devices. So, I have two questions for you. Is Microsoft looking at another disaster or do users really want this new and improved today screen on their desktops. I’m not sure. For me, I wasn’t too happy with Windows 8. I found that even after customization of the environment it was still trying to push its own objectives onto me. Use Microsoft services for sign on, cloud storage, search, mail and chat. Of course they can’t be anti-competitive so alternatives are available but it’s easy to see what the preference is. Your thoughts are welcome.